Horizontal Series Product FAQ

HORIZONTAL APOLLO PRO II INDOOR ROWER

• Why does the water in my tank appear cloudy or changed in colour?
• How do I detach and reattach the rower belt?
• Where can I find the serial number on the product?
• Can I register my rower online?
• Where can I purchase water treatment tablets?
• How do I install the heart rate kit?

HORIZONTAL NEPTUNE CHALLENGE AR FLUID ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL NEWPORT CHALLENGE AR INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 10 articles

HORIZONTAL PACIFIC CHALLENGE AR INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL TITAN AR INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL TRIDENT PRO INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL VIKING 2 AR INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL VIKING 3 AR INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

HORIZONTAL VIKING PRO INDOOR ROWER

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

Horizontal Plus Series Product FAQ

NEON

• Is my NEON compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord

• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

APOLLO PLUS

• Is my Apollo Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

APOLLO PLUS (BLACK)

• Is my Apollo Plus Black compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

NEON Pro Plus

• Is my NEON Pro Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord
?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 12 articles

Neptune Plus

• Is my Neptune Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

Newport Club

• Is my Newport Club compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

Pacific Plus

• Is my Pacific Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?
• What do I do if the tank is leaking on my floor?

See all 13 articles

Titan Plus

• Is my Titan Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

Viking 2 Plus

• Is my Viking 2 Plus compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?

See all 14 articles

Viking 3 Plus

• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• Can I write my own software to interface with USB enabled consoles using an API or SDK?
• Can I connect a USB enabled console to my Apple MacBook?
• What do I do if the tank is leaking on my floor?

See all 13 articles

Horizontal Plus V Series Product FAQ

APOLLO V

• Is my Apollo V compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

APOLLO PRO V

• Is my Apollo Pro V compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

NEON PRO V

• Is my NEON Pro V compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

TRIDENT PRO V

• Is my Trident Pro V compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I detach the Rower Belt?
• How do I re-attach the Rower Belt?
• How do I remove the Bungee Shock Cord?
• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

VIKING 2 V

• Is my Viking 2 V compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

VIKING 3 V

• Is my Viking 3 V compatible with the FDF Smart Phone Holder attachment?
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

VIKING PRO V

• Is my Viking Pro V compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

Horizontal Plus XL Series Product FAQ

APOLLO PRO XL

• Is my Apollo Pro XL compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

MEGA PRO

• Is my MEGA Pro compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

VIKING PRO XL

• Is my Viking Pro XL compatible with the FDF Smart Phone Holder attachment and how do I install it? 
• How do I replace the Bungee Shock Cord?
• How do I re-attach the Rower Belt?
• How do I detach the Rower Belt?

• What do I do if the tank is leaking on my floor?
• What is the ideal user height for FDF rowers?

See all 12 articles

Evolution Series Product FAQ

Evolution E316 Fluid Rower

• How do I replace the Bungee Shock Cord?
• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?

See all 10 articles

Evolution E520 Fluid Rower

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

Evolution E620 Seated UBE

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my product?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my product online?

See all 7 articles

Evolution E620ST Predator UBE

• Why doesn’t the computer illuminate after battery installation?
• Why is the computer display erratic/slow?
• Where can I purchase water treatment tablets?
• How do I drain the fluid tank on my E620ST?
• Why does the water in my tank appear cloudy or changed in colour?

Evolution E720 Cycle XT

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my product online?
• I noticed the tank was leaking on my floor?

See all 7 articles

Evolution E820 Fitness UBE

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my product online?
• I noticed the tank was leaking on my floor?

See all 7 articles

Evolution E920 Medical UBE

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my product online?
• I noticed the tank was leaking on my floor?

See all 7 articles

Vortex Series Product FAQ

Vortex VX-2 Fluid Rower

• How do I replace the Bungee Shock Cord?
• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?

See all 10 articles

Vortex VX-3 Fluid Rower

• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?
• What is the ideal user’s height range for the rowers?

See all 9 articles

Vortex VX-3 FA Fluid Rower

• How do I install the heart rate kit?
• Where can I purchase water treatment tablets?
• Why is there no blue dye with my rower?
• Can I connect a USB enabled Console to my MacBook?
• Can I write my own software to interface with USB enabled Consoles using an API or SDK?
• Can I register my rower online?

See all 9 articles

Troubleshooting FAQs

Troubleshooting

• Where can I find my product serial number?

USB / IPM Support

User Guides

• Ergometer (IPM) User Guide with USB Connectivity Guide
• Console USB Connectivity Guide

Connectivity

• USB Connectivity

Applications

• Applications

Third Party Software

NETATHLON 2 XF

• NetAthlon 2 XF for rowers

FLUID COACH

• Fluid Coach Version 1.3

LogsItAll

• LOGSITALL